Terms of Service

Overview

These Terms of Service govern your use of the STARE Sunglasses website and your purchase of products from us. By using our website or placing an order, you agree to these terms.

STARE Sunglasses reserves the right to update these terms from time to time. The terms that apply to your order are those in effect at the time you place your order.

Products and Pricing

We make every effort to ensure that product descriptions, images, colours and prices displayed on our website are accurate. However, colours may appear differently depending on your device or screen.

All prices are displayed in pounds sterling (£) unless otherwise stated.

We reserve the right to change prices, products and availability at any time without notice. Changes will not affect orders that have already been accepted.

Orders

When you place an order, you are making an offer to purchase the products selected. Your order is subject to acceptance and availability.

Once your order has been accepted, you will receive an order confirmation by email.

We reserve the right to refuse or cancel an order where, for example, a product is unavailable, there is an error in the product or pricing information, or we reasonably suspect fraudulent activity.

If we cancel an order after payment has been taken, you will receive a full refund.

Payment

Payment must be made using one of the payment methods available at checkout.

Payment is processed securely through our payment providers. We do not have access to your full payment card details.

Delivery

We aim to dispatch orders within the timeframe stated on our website.

Delivery times are estimates and may vary depending on the destination, delivery service and circumstances outside our control.

You are responsible for providing an accurate delivery address. We cannot be responsible for delays or failed delivery resulting from incorrect or incomplete information supplied by you.

Any applicable delivery charges will be displayed at checkout before you complete your purchase.

Returns and Refunds

Our returns and refund policy forms part of these Terms of Service.

Nothing in these terms affects your statutory rights as a consumer.

Faulty or Incorrect Products

If you receive an item that is faulty, damaged or not what you ordered, please contact us as soon as possible.

We will work with you to resolve the issue in accordance with your statutory consumer rights.

Website Use

You agree to use this website only for lawful purposes and in a way that does not damage, disable or interfere with the website or its operation.

You must not attempt to gain unauthorised access to the website, its systems or any information contained within it.

Intellectual Property

All content on this website, including the STARE name and logo, photographs, graphics, designs, text and other materials, belongs to STARE Sunglasses or our licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute or use our content without our prior written permission.

Third-Party Services

Our website may use third-party services, including payment providers, delivery services and technology providers.

Your use of third-party services may also be subject to their own terms and conditions.

Limitation of Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

Subject to this, STARE Sunglasses will not be liable for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Events Outside Our Control

We will not be responsible for delays or failure to perform our obligations where this is caused by circumstances outside our reasonable control, including strikes, natural disasters, interruptions to transport, internet or telecommunications failures, or other events beyond our reasonable control.

Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales, except where applicable consumer law provides otherwise.